Tuesday, September 8, 2009

American Express For The Win

Sony wanted to charge more than half the value of this camera and have me do without for six to eight weeks for a broken LCD screen. This camera was not mishandled and likely had a sleight crack when it was purchased. After several attempts to find some compassion from a Sony Centre service representative, I called American Express, having used my card to purchase the item. Sure enough, the damages were covered by the card insurance and after filling out an online form and emailing a photo of the item, my card was reimbursed for the entire cost within a few days!


Keep this in mind when purchasing electronics, which can come from the factory with some issues: use your American Express card. You get great consumer protection with no hassles.

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